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A Flex factory in Brazil takes a circular route to success
Flex companies
As markets continue to evolve, the need for agile, dynamic, omnichannel fulfillment worldwide and after-sales services are more important than ever. Flex Global Services and Solutions partner with customers to create a competitive and sustainable advantage by optimizing the product value chain and lifecycle.
By leveraging our global scale, strategic insights, operational excellence in forward and reverse logistics, cross-industry knowledge, and extensive analytics, we empower customers to configure and optimize the routes or channels to market for their specific goals.
We also provide an extensive returns, repair, recovery, and recycling infrastructure to help customers take steps toward a circular product lifecycle.
Whether they operate in a B2C, B2B, D2R, or D2C business model, we help our customers as they perfect every element of the customer experience—from developing innovative and sustainable packaging all the way through aftermarket services. In addition to providing design and manufacturing services, we help customers minimize their environmental impact with our value-added fulfillment and circular economy solutions.
We provide extensive value-added fulfillment and delivery solutions, serving the needs of enterprise, retail, direct-to-consumer, and marketplace channels globally.
We design and implement our innovative circular economy solutions to meet regulatory requirements and help you achieve your sustainability goals.
The proliferation and added complexity of more channels and routes to markets means that today’s companies require an agile configuration and fulfillment supply chain response.
Product configuration, routing, and delivery requirements are determined by channel and customer expectations. We provide extensive value-added fulfillment and delivery solutions, serving the needs of enterprise, retail, direct-to-consumer, and marketplace channels globally.
Whether through enterprise, distribution, retail, or direct-to-consumer channels, your supply chain must meet and evolve with customer expectations.
Our global network of fulfillment centers enables the configuration and fulfillment of products for specific market and channel needs, such as retail, direct-to-consumer, and business-to-business channels. Smart connectivity to logistics providers enables service and cost options for final mile delivery — and our online visibility solutions provide insights into market and customer delivery performance.
As markets, channels, and product requirements evolve, we use supply chain data to drive proactive changes to enable growth, reduce costs, improve service, and address sustainability goals.
The customer experience extends from the initial purchase transaction through the full product lifecycle.
Maintaining and servicing products across their lifecycle is critical to maintaining long-term customer value.
Our sustainability stewardship is delivered through extensive returns, repair, recovery, and recycling capabilities. We are uniquely positioned to meet the aftermarket service requirements for global brands.
Postponed configuration provides the opportunity to leverage inventory to meet the needs of multiple markets in an efficient and sustainable manner.
Each of our fulfillment sites support value-added services including packaging, labelling, firmware updates, and more complex configuration and testing as required.
Companies need a robust fulfillment network. We fulfill time-critical products to enterprise customers, meet routing guide needs of retailers, and ensure service expectations of end consumers. Each of our global fulfillment sites is equipped to meet varied market and channel order profiles and service requirements.
Our transportation management system solutions (TMS) select the best partner and service combination to meet your end customers’ delivery expectations. Proactive tracking of shipments provides visibility to individual and market delivery performance.
Our strong partnership with a portfolio of logistics companies provides a range of service, cost, and delivery options to complete customer delivery.
We provide detailed supply chain visibility and metrics through online and app-based tools — in addition to direct integration with client systems. This supply chain information is then used to derive beneficial insights and continually adjust and improve your supply chain performance.
Growing awareness of the global need for greener manufacturing, supply chain, and after-sales services are forcing companies to rethink their sustainability goals.
Our circular economy solutions, which emphasize product longevity and waste reduction, enable customers to further embrace sustainable practices, maximize value recovery, and extend the life of their products — at scale. Coupled with our manufacturing services, we design and implement tailored circular solutions to prolong the product lifecycle while meeting regulatory requirements.
Through a broad range of integrated circular services — encompassing CO2 reporting, returns and screening, repair, refurbishment, asset recovery, parts harvesting, and recycling — we are uniquely positioned to empower a transformation to a closed-loop, regenerative economy that is not harmful to the environment.
We bring integrated circular economy solutions coupled with intelligent reporting and measurement tools, knowledge of compliance regulations, and a global and regional presence to help customers meet their environmental and business goals and respond to ever increasing regulation that require the traceable use and disposal of materials.
Highlighting our leadership, innovation, and commitment to sustainable business practices, Flex was honored with a SEAL (Sustainable Environmental Achievement and Leadership) Award in the Sustainable Service category for our circular economy solutions and intelligent CO2 analytics.
Data is a powerful tool in crafting and implementing an effective circular economy solutions strategy. Our suite of leading financial and environmental modeling tools and our award-winning Flex ECO2™ help you quantify how our circular interventions can reduce emissions and drive resource productivity.
From an initial assessment of carbon emissions to data driven support of repair, refurbishment, and recovery decisions, our capabilities help you identify the optimal circular path forward and craft the right strategy for your service and sustainability needs.
A trusted returns and screening process is critical to recovering value from returned products across enterprise, retail, and consumer channels.
We provide a range of solutions to enhance the customer experience and returns visibility while maximizing value recovery. Our services include managing the customer return process, returns logistics to the receipt, and screening of product. Our expertise in asset recovery supports take-back programs with zero-landfill initiatives, full end-to-end traceability, and legal compliance.
Repair and refurbishment have become important customer service and sustainability pillars for many brands. These capabilities allow companies to maintain products and prolong their lifecycle.
With configurable and scalable operations globally, we provide high quality technical repair and refurbishment services — tailored to meet specific lead time, service, and cost objectives. Our repair and refurbishment services are continually refined based on product and service process insights.
Many companies recognize the intrinsic value remaining within products at end of life.
Our intelligent reporting capabilities and second life value calculators enable value recovery and carbon footprint reduction outcomes. Extracting valuable metals and components and enabling product reuse provides new revenue streams. Additionally, these practices contribute to a zero-landfill strategy for company products.
We provide parts harvesting services across our sites — and are connected to a global network of recovery partners.
Sustainability is at the heart of what we do — from the materials we source to the manufacturing processes that transform them into your final product.
Why? Because our sustainable business practices help protect our communities, our customers, and our business for the future. Which means we can keep leading the way together for a long time to come.
Our systems provide visibility and audit trails into product status. This discernment supports quality and customer processes, while also providing the analytical basis for continuous process and service improvement insights.
